How can we help?
Find answers to common questions or reach our team directly.
Account & Profile
How do I verify my email?+
After signing up, check your inbox for a verification link. If it didn't arrive, go to Settings → Account → Resend verification.
How do I get the Blue Tick?+
Go to Settings → Blue Tick, complete KYC with your Aadhaar/PAN, and submit for review. Approval takes 1–2 business days.
Can I change my username?+
Yes — go to Settings → Account. Usernames can be changed once every 30 days.
How do I delete my account?+
Go to Settings → Account → Delete Account. This is permanent and cannot be undone.
Jobs & Applications
How do I apply for a job?+
Click any job listing and hit 'Apply Now'. You'll need a verified account and an uploaded resume.
Can recruiters see my profile?+
Only if you set your profile to Public or Open to Work. Control this in Settings → Privacy.
How do I post a job?+
You need a Recruiter account. Go to /recruiter/post-job after upgrading your plan.
Billing & Plans
What payment methods do you accept?+
UPI, debit/credit card, net banking, and corporate invoice (for 10+ seat plans).
Can I get a refund?+
Unused plan days are refundable within 7 days of purchase. Email billing@nbfcjob.com.
Is there a free trial?+
All recruiter plans have a 7-day free trial. No credit card required.